Flat Rate Shipping $3.00. FREE Shipping on all orders $44 or more.
We ship from Milton, Georgia or from our warehouse in Los Angeles, California.
Georgia residents will be charged sales tax on their purchase. Please note that in the state of Georgia, shipping and handling costs are also taxed.
Please see the document. A Tax Guide for Georgia Citizens, 2013 for more information.
USPS Mail provides tracking information, however, we are not responsible for lost or stolen packages or packages delayed by the postal service.
We want our customers to feel safe knowing they can return their items. If you are not happy with your purchase, please note the following:
All our items are shipped with a delivery confirmation. If your package says delivered, but you did not receive it, please conduct a trace through the mail carrier. We reserve the right to resend delivered packages at our discretion.
We are unable to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return.
Please ensure that your ship to address is correct as we are not responsible for lost packages that have been confirmed as delivered.
Please note: Customers will be held responsible for import duties, customs fees and/or taxes imposed by the government of the country of delivery.
Please note that the prices above DO NOT include any import duties, fees or taxes that may be imposed by the government of the country of delivery. Orders shipping to international destinations do not incur US export taxes. Georgia Horseback strongly encourages our customers to refer to local government policies regarding imported goods to determine the extent of possible changes prior to purchase.
If any international order is refused upon delivery for any reason, all tax and duty fees will be billed to the customer account. Once a package enters the country of delivery, government tax and duty charges are not reversible, regardless of package delivery. Refunds will not be issued for undelivered packages due to non-payment of fees, refusal or abandonment.
If we are out of stock on an item that you have ordered, we will contact you to offer you the alternative to wait for the item to be restocked or to arrange an exchange or refund. Your order will not ship until we receive an answer. Please provide us with a valid email address and US phone number with your order so that we can reach you.
Georgia Horseback does not rent, sell or distribute our customer information to anyone. Your privacy is important to us and is completely guaranteed.
All feedback, e-mails, comments, suggestions and ideas submitted to Georgia Horseback becomes the property of Georgia Horseback. Photos submitted to Georgia Horseback can be used by Georgia Horseback and Georgia Horseback is under no obligation to pay compensation for use of comments or photos unless otherwise agreed.
We utilize Paypal for secure payment processing therefore we do not store any of your credit card information.
Georgia Horseback reserves the right to cancel orders or refuse service to anyone at any time. We reserve the right to cancel orders for items that have been advertised at a wrong price, discounted rate, have incurred an unusually long back order time or have been discontinued. We also reserve the right to cancel any order which we cannot meet a specified deadline delivery date or was posted to the site with errors of color, style or price.
If you have any further questions regarding your order, please feel free to contact us. email: firstname.lastname@example.org.